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03/05/2016

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Beware of MacKeeper

Apple
MacKeeper: many of our customers come across it. With large and loud internet advertisements, Mac users are warned that their Mac is at risk. By installing MacKeeper, the problems would be detected, analyzed, and solved. Nothing could be further from the truth; it is an app that causes more problems than it solves.


Antivirus software MacKeeper

MacKeeper is antivirus software from the American company Zeobit. According to Zeobit, the program optimizes the performance of your Mac by making it cleaner, faster, and more secure. However, there has been much criticism of MacKeeper for years. Firstly, the program presents itself as a solution to a problem that doesn’t exist. It uses fake test results to convince Mac users to install MacKeeper. The application does not make your Mac faster, but slower by deleting caches (storage places where data is temporarily stored for faster access) that have to be filled again. Moreover, you will experience intrusive advertisements and pop-ups, which carry the risk of installing adware (a software application that displays advertisements) and spyware (a software application that tracks the user’s personal information and passes it on to third parties). As a result, you are almost forced to purchase the paid version of MacKeeper.


Removing MacKeeper
By the time you realize that MacKeeper is causing all these problems, it’s often too late. Removing the app is not that easy. According to MacKeeper’s developers, the application can be removed and uninstalled by simply dragging it to the trash and then clicking ‘Remove MacKeeper.’ Unfortunately, some files remain on your Mac. Therefore, we explain step-by-step below how to completely remove MacKeeper from your Mac: 
  1. Make a good backup of your data 
  2. Close MacKeeper if it is still open 
  3. Open Finder and use the keyboard shortcut cmd⌘ + shift⇧ + A 
  4. Remove MacKeeper by clicking on it once (do not double-click, as this will open it) and then using the keyboard shortcut cmd ⌘ + Delete (backspace) (or drag the program to the Trash) 
  5. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  6. Type the following command or copy and paste it into the window: /Library/Application Support 
  7. If there is a MacKeeper folder in there, remove it in the same way as in step 4 
  8. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  9. Type the following command or copy and paste it into the window: /Library/LaunchDaemons 
  10. Delete all folders starting with zeobit or com.MacKeeper (If you don’t find anything referring to this, the folder has already been removed, and you can proceed to the next step. Note! Do not delete all folders, as they are important for your Mac to function properly) 
  11. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  12. Type the following command or copy and paste it into the window: ~/Library/Caches 
  13. Delete again all folders starting with zeobit or com.MacKeeper 
  14. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  15. Type the following command or copy and paste it into the window: ~/Library/LaunchAgents 
  16. Delete again all folders starting with zeobit or com.MacKeeper 
  17. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  18. Type the following command or copy and paste it into the window: ~/Library/Logs 
  19. Delete again all folders starting with zeobit or com.MacKeeper 
  20. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  21. Type the following command or copy and paste it into the window: ~/Library/Preferences 
  22. Delete again all folders starting with zeobit or com.MacKeeper 
  23. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + G 
  24. Type the following command or copy and paste it into the window: ~/Library/Application Support 
  25. Delete everything containing the name MacKeeper 
  26. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + O 
  27. Delete the MacKeeper Backups folder 
  28. In Finder, use the keyboard shortcut cmd⌘ + shift⇧ + U 
  29. Launch the app Terminal 
  30. Type the following command exactly or copy and paste it into the window: sudo rm -rf /Library/Preferences/.3FAD0F65-FC6E-4889-B975-B96CBF807B78 && sudo rm -rf /tmp/*mackeeper* When you are asked for your password, enter the password you use to log in to your Mac (you won’t see anything appear while typing, not even asterisks). Press enter after typing your password, and the files will be deleted 
  31. Close the Terminal by typing exit (if the Terminal does not fully close, use the keyboard shortcut cmd⌘ + Q) 
  32. Restart your Mac immediately to remove any temporary files 
If you still can’t fully remove MacKeeper, iUsed Store customers can make an appointment for a complete reinstallation. Contact us via chat, email, or phone for assistance.