Customer Service
- FAQ
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About iused
- What is Refurbished
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- Cosmetic condition
- Margin or vat
- About iUsed
Extra information
3 year warranty
Free shipping
30 days to return
Payment methods for iUsed.com
Used (refurbished) Macs
iDEAL(NL)/MisterCash/Belfius/KBC-CBC/ING Home'Pay (BE)/Giropay(DE)
Payment
The amount will be deducted from your bank account immediately and iUsed will be informed that the order has been paid. iUsed works with the payment provider Mollie for the processing of iDeal payments.Shipping
Your order will be shipped once we have received the confirmation of payment. In general, orders placed and paid for before 15:00 are shipped the same working day.Maximum amount order
Payment is possible for order amounts of up to €2.500,- including VAT.Shipping costs
Our basic shipping is free. The costs of any options chosen for your delivery will be shown during the selection process.Credit Card
Payment
The amount will be deducted from your credit card immediately and iUsed will be informed that the order has been paid. iUsed works with the payment provider Mollie for the processing of credit card payments.Shipping
Your order will be shipped once we have received the confirmation of payment. In general, orders placed and paid for before 15:00 are shipped the same working day.Maximum amount order
Payment is possible for order amounts of up to €3.500,- including VAT.Additional costs
We charge no extra costs for credit card payments.Collect
It is not possible to pay by credit card for collection orders.Shipping costs
Our basic shipping is free. The costs of any options chosen for your delivery will be shown during the selection process.PayPal
Payment
The amount will be deducted from your PayPal account immediately and iUsed will be informed that the order has been paid. iUsed works with the payment provider Mollie for the processing of PayPal payments.Shipping
Your order will be shipped once we have received the confirmation of payment. In general, orders placed and paid for before 15:00 are shipped the same working day.Additional costs
We charge no extra costs for collection orders.Collect
It is not possible to pay by PayPal for collection orders.Shipping costs
Our basic shipping is free. The costs of any options chosen for your delivery will be shown during the selection process.Advance payment
Payment
Bank transfer.Please transfer the exact amount as stated on the order confirmation. You can use the order number as a payment reference, as stated on your order confirmation.
Bank details
Payee: iUsed B.V.
IBAN: NL90RABO0325237786
Shipping
As soon as we have received your payment, we will begin processing your order. Please be aware that bank transfers generally take 2-3 working days.Please note: If no payment has been received within 5 working days, we will assume that payment will not be made and the order will be cancelled.
Cash on delivery
Payment
You pay the exact total amount of the order in cash to the courier when your product is delivered. In some cases, the courier may have a mobile PIN device. However, most couriers do not have this yet. Unfortunately, we are unable to indicate which couriers are in the possession of a mobile PIN device. We recommend that you have the correct amount ready.Shipping
Once your order has been placed, we will contact you by telephone to confirm the order. After confirmation by telephone, the order will be sent as soon as possible. An order will not be sent if there has been no contact and confirmation by telephone.Maximum amount order
Ordering with Cash On Delivery is only possible for order amounts of up to €500 incl. VAT.Additional costs
The additional costs for Cash On Delivery are €29.99 per order incl. VAT. The COD costs will be added to the total amount automatically.Please note: The courier will only hand over the ordered products once you have paid the complete, exact amount in cash.
Afterpay
It is not possible to pay after delivery with iUsed Store. To use this payment method, we would be obliged to pass on customer details to third parties, which we do not want to do.Account payments (for companies and (semi-)public bodies)
Business customers can pay on account. Certain rules apply to this:- You are already a customer of one of the members of the NEG Group.
- You have already placed orders with one of the members of the NEG Group and have a satisfactory payment history.
- You can present a certified extract from the Trade Register of the Chamber of Commerce (KvK), no older than 6 months.
- The products or the order number
- The invoice and delivery address