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3 year warranty
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Our certified quality standards
Not only do we as an organization strive for the best possible customer experience, the quality and especially the origin of our products is also very important to us. For that reason, we only work with reliable suppliers who supply us with traceable refurbished equipment. Traceable, because this prevents us from purchasing and therefore reselling equipment that, for example, comes from theft. In addition, our organization is ISO 9001 (Quality), ISO 14001 (Environment), ISO 27001 (information security) and NEN 7510 (privacy protection) certified.Below are our promises, certified and secured with ISO quality processes.
Belofte | Standard part with your purschase onderdeel bij je aankoop |
ISO quality mark certified | ✔️ |
Webshop Trustmark Quality Mark | ✔️ |
Emota European Trustmark | ✔️ |
Gecertificeerde technical specialtists | ✔️ |
Quality guaranteed | ✔️ |
3 year warranty | ✔️ |
30 day money back guarantee | ✔️ |
Uniform cosmetic gradations | ✔️ |
Immediately available, large stock | ✔️ |
Trustpilot review | ✔️ |
Professionele aanbieder (corebusiness) | ✔️ |
More than 25 years of experience | ✔️ |
What exactly is ISO 9001?
ISO 9001 is a globally recognized standard with requirements in the field of quality management and therefore a benchmark for transparency and reliability in the market. It provides guidelines that a good quality management system must meet.Quality management is reflected in all parts of our process within our organization. This ensures that our organization has good control over whether the product you purchase or the service we provide meets your needs, requirements, wishes and specifications. This also applies to other stakeholders, such as legislation. With ISO 9001 quality management we guarantee our continuous improvement of service and quality of the products we offer.
Take our service and repair process, for example. How do you ensure that a customer's service request results in proper answers to the questions? Or, if necessary, that a correct repair is made? The way in which this is arranged is guaranteed in the quality system. This ensures that the risk of an error in the process is minimal. This also makes it clear what step to take if things don't go well.
What exactly is ISO 14001?
ISO 14001 is the international standard with requirements linked to an environmental management system. This is used to develop an appropriate environmental policy and to ensure its implementation. The basis for the system lies in the PDCA, the 'Plan Do Check Act' cycle. ISO 14001 expects results such as continuous improvement of performance and protection of the environment. You can think very simply of separating waste, but this also concerns how we test our products and subsequently process waste. In this way, we prevent environmental pollution and contribute positively to improvement.The management of environmental risks is also monitored. As an organization, we believe it is important to exert a positive influence from a 'life cycle'. Similar to how we sell refurbished products and give used devices a new life. It is therefore about keeping our ecological footprint as small as possible and therefore also meeting the legal requirements.
What exactly is ISO 27001?
ISO 27001 is a globally known standard in the field of information security. This standard was established with the introduction of the General Personal Data Regulation (GDPR) to protect company information in particular. To comply with the standard, we have installed an information security management system. This ensures that we are always aware of any security risks and the measures that need to be taken. The needs and expectations of our customers are central to this. This management system also ensures that we can guarantee the security of our customers' data.When customers return their old telephone, laptop or tablet to us, all data on it is permanently deleted. The previous owner will also receive a data deletion certificate for each information carrier. This way, as a customer you are 100% assured that your data cannot be spread further.
What is NEN 7510 actually?
NEN 7510 is another standard in the field of information security developed by the Dutch Standardization Institute. This standard can be seen as an extension of ISO 27001, because it includes a number of specific points of attention that ISO 27001 does not contain. Examples of this are privacy protection and language use.Looking for more additional final information regarding ISO 9001, ISO 14001, ISO 27001 and NEN 7510 certifications? You can find this on the web pages of the Dutch TUV below.
Visit the website of TUV Netherlands for more information about:
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